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Optimizing Operations and Supply Chains with Data & AI

About Manufacturing

NICE empowers manufacturers to confidently embrace the future, blending decades of industry expertise with transformative technologies like GenAI and quantum computing. We partner with global enterprises to design and implement tailored digital roadmaps rooted in Industry 5.0 principles—enhancing operational speed, cost-efficiency, quality, and supply chain reliability. Backed by leading tech partners like Microsoft, Informatica, and MicroStrategy (Now Strategy), we drive sustainable growth and real business value. We’re building a future where manufacturing is resilient, sustainable, and purpose-led, creating better outcomes for people, businesses, and the planet.

Digital Transformation & Industry

Transform manufacturing with NICE’s Industry 4.0 solutions that drive digital adoption and smart factory modernization. We enable enterprises to deploy advanced automation, robotics, IoT, and edge computing—creating intelligent, agile, and highly scalable ecosystems. Our deep expertise ensures tailored solutions that boost efficiency and deliver measurable business impact.

Offerings & Solutions

machine learning and ai solution


Smart Automation & IoT

future


Edge-Driven Robotics for Efficiency

Portfolio Management


Real-Time Equipment Insights

computer (1)


Custom Digital Transformation

green-energy


Energy & Sustainability Initiatives

machine learning and ai solution


Smart Automation & IoT

future


Edge-Driven Robotics for Efficiency

Portfolio Management


Real-Time Equipment Insights

computer (1)


Custom Digital Transformation

green-energy


Energy & Sustainability Initiatives

AI Data Insights & Decision

Leverage AI-driven analytics to turn manufacturing data into real-time business intelligence. NICE helps manufacturers unlock hidden insights using machine learning, predictive models, and natural language querying via our proprietary tool, QueryMate. With intuitive dashboards and actionable KPIs, we enable data-driven decisions across production, quality control, and operations.

Offerings & Solutions

efficiency-management


AI-Driven Downtime Reduction

Product Suite


Self-Service BI, QueryMate

interactive visualization and data storytlling


KPI
& Plant Performance

automated data refresh and sheduling


Yield & Quality Optimization

location


Demand, Supply & Operations

efficiency-management


AI-Driven Downtime Reduction

Product Suite


Self-Service BI, QueryMate

interactive visualization and data storytlling


KPI
& Plant Performance

automated data refresh and sheduling


Yield & Quality Optimization

location


Demand, Supply & Operations

End-to-End Supply Chain

Reimagine your supply chain with NICE’s intelligent, connected, and adaptive solutions. We streamline your supply chain from demand forecasting to last-mile logistics using AI, advanced analytics, and cloud-native platforms. Our end-to-end optimization improves responsiveness, reduces operational risks, and enhances customer satisfaction—turning your supply chain into a competitive advantage.

Offerings & Solutions

logistic


Demand & Inventory Optimization

Frame 248


Logistics & Route Optimization

response


Supplier Collaboration & Risk

388797466


Real-Time Supply Chain

programming-language


Cloud SCM Platform Development

logistic


Demand & Inventory Optimization

Frame 248


Logistics & Route Optimization

response


Supplier Collaboration & Risk

388797466


Real-Time Supply Chain

programming-language


Cloud SCM Platform Development

How We Solve Industry Problems

Use Cases

AI-Powered Self-Service Data Access

Democratizing Insights for Manufacturing Teams

We empower manufacturing clients to reduce dependency on IT and accelerate decision-making by implementing QueryMate, our natural language SQL chatbot. Operations and quality teams can instantly access critical data and performance metrics—without writing code. This dramatically improves reporting speed, enhances root cause analysis, and builds a culture of data-driven decision-making across the shop floor.

Predictive Maintenance with IoT & AI

Preventing Downtime Through Intelligent Asset Monitoring

We help manufacturers move from reactive to predictive maintenance by integrating real-time IoT sensor data with AI-driven failure prediction models. This solution enables early detection of equipment issues and auto-triggers maintenance workflows—leading to reduced unplanned downtime, increased asset longevity, and optimized production line performance.

Real-Time Supply Chain Visibility & Forecasting

Enabling Agile, Data-Driven Supply Chains

Our AI-powered forecasting and supply chain visibility solutions give manufacturers a unified, real-time view across sales, inventory, logistics, and suppliers. This empowers proactive planning and smarter resource allocation. Clients benefit from improved forecast accuracy, lower inventory holding costs, and more consistent on-time delivery performance across global operations.

Standardized KPI Reporting Across Plants

Driving Operational Excellence Through Centralized Analytics

We enable multi-plant manufacturers to unify performance measurement by deploying centralized analytics platforms. These solutions aggregate key metrics—like OEE, downtime, quality, and energy consumption—across sites. Leadership gains a holistic view of operations, accelerates issue identification, and scales best practices enterprise-wide, resulting in higher productivity and faster performance improvements.

Insights & Resources

FAQ Banking

Hospitality analytics involves leveraging data from point-of-sale systems, financial records, loyalty programs, and operational reports to extract actionable business insights. Our hospitality analytics solutions enable you to optimize menus based on sales trends, improve financial reporting accuracy, monitor tax compliance, and analyze discount program effectiveness. These insights empower hotel and restaurant operators to drive profitability, streamline operations, and make informed decisions that support sustainable growth.

QueryMate is NICE’s proprietary AI-powered SQL chatbot that allows users to ask data- related questions in natural language and get accurate results—without needing technical expertise. It empowers operations, quality, and supply chain teams with instant access to insights, speeding up decision-making and reducing dependency on IT teams.

We combine decades of domain experience with a consultative approach. Our experts assess your current systems, define tailored strategies, and implement scalable solutions using trusted technology partners like Microsoft, Informatica, and MicroStrategy—ensuring minimal disruption and maximum ROI.

Yes. NICE specializes in scaling solutions across multiple plants and geographies. We provide centralized analytics, standardized KPIs, and interoperable digital platforms that ensure consistency, compliance, and visibility across global operations.

We help manufacturers reduce energy consumption, waste, and inefficiencies through AI-driven monitoring, smart energy systems, and supply chain optimization. Our solutions support ESG goals by promoting data transparency, reducing carbon footprints, and enabling responsible resource management.

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